Supervisor Suite

Details

To succeed as a manager, you must know how to lead, communicate, and delegate. If you're a new manager, this online management training course will prepare you for success in your new position. Not only will you master leadership management skills, you will also gain a working knowledge of employment law.

Suite bundles are not eligible for partial drops or refunds. Transfers to other open sessions of the same course are available. Please refer to your school for additional details regarding drops, transfers, and refunds on Suite bundles.

Enrollment Options:

Instructor-Led
6 Weeks Access Course Code: B9731
Start Dates* Dec 18 | Jan 10 | Feb 07 | Mar 06
*Choose start date in cart

$360.00

USD

Enroll before 31th May and get high quality lamination on your hardcopy certificate absolutely free! Use your certificate to your advantage by showing your certified credentials to prospective employers and recruiters.

Syllabus

  1. Employment Law Fundamentals
    1. Employee or Independent Contractor?
    2. Employment Benefits
    3. Hiring Practices
    4. Evaluating Employees
    5. Employment Disputes
    6. Employment Disputes in Court
    7. Discrimination and Title VII
    8. More Discrimination Laws
    9. Labor Unions
    10. Labor Negotiations
    11. Workplace Safety
    12. Legal Compliance
  2. Fundamentals of Supervision and Management
    1. Introduction to Managerial Work
    2. Making the Transition Into Management
    3. The Tasks of a Manager
    4. Managing Tasks, Performance, and Time
    5. Introduction to Motivation
    6. The Best-Known Researchers in Motivation
    7. Motivation Theories
    8. Understanding the Theories of Motivation
    9. Introduction to Conflict Resolution and Problem-Solving
    10. Models of Conflict Resolution and Problem-Solving
    11. Working Through Problems
    12. Implementing Solutions to Problems and Conflicts
  3. Fundamentals of Supervision and Management II
    1. Purposes and Elements of Communication
    2. Direction of Communication Flow
    3. Communication Media and Effective Listening
    4. Non-Verbal and Written Communication
    5. Communicating With Groups and Running Effective Meetings
    6. Communicating During Organizational Change
    7. Introduction to Interpersonal Skills
    8. Personality Theory and Personality Types
    9. Personality Conflicts
    10. Personality Characteristics
    11. The Use of Power and Situational Leadership
    12. Using Interpersonal Skills Throughout Your Career

Requirements

Hardware Requirements:

  • This course can be taken on either a PC or Mac.

Software Requirements:

  • PC: Windows 8 or newer.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.

Other:

  • Email capabilities and access to a personal email account.

Prerequisites

There are no prerequisites to take this course.

Instructor

Patricia Addesso

Patricia Addesso has worked for over 20 years in retail, academic and telecommunications organizations. She has a doctorate in Industrial/Organizational Psychology, and well-grounded in the theory of human behavior at work. In addition, she has held management positions in three companies, and thus "speaks the language" of upper management. This blend of the theoretical and the practical is the hallmark of her consulting style. Dr. Addesso's specialty is organization development and team building. She has been involved in managing mergers, acquisitions, and other large-scale organizational changes, and is currently involved in projects such as strategic planning and personality assessments.

Ann Nevers

Ann Nevers holds a law degree and a master's in health law. She works in dispute resolution for business, employment, and health care and regularly teaches courses in these areas. She has published numerous academic articles, edited legal manuals, and written chapters on employment, dispute resolution, and health care topics.

Reviews

About ExpertRating

ExpertRating is an ISO 9001:2015 certified company offering online certification and training services to individuals and companies globally. Over 25 million people have benefited from ExpertRating Online Certifications and assessments. ExpertRating is the winner of the Google SME Hero's award for showing outstanding use of technology in delivering trusted services to thousands of people on a daily basis. Our affordable certifications are an excellent way of demonstrating your knowledge and skills to prospective employers as well as vastly boosting your chances of moving ahead in your business or career.

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ExpertRating is a winner of the Google SME Heroes award. This award has been instituted by Google to honor IT companies that have excelled in their domain and have leveraged the internet to grow and expand their businesses in innovative ways.


ExpertRating is an ISO 9001:2015 certified company, which reflects that our courses and tests conform to the highest international quality standards. Our training material is prepared by thorough professionals with years of experience, and goes through several rounds of analysis by expert teams to help develop well-balanced, comprehensive and meaningful content.