Adapting Your Conflict Style

Details

Everyone has their own unique personality style. They also have a preferred style for dealing with conflict. Do you avoid conflict? Or do you take charge in a conflict situation? Perhaps you have a more cooperative approach? When working with others who have different styles, and when facing different conflict situations, we all have to adapt. In this course, you'll learn about the different conflict styles, including when and how to use them. You'll find out about the importance of adapting your style in response to others' styles and the particular situation you're in. Finally, you'll learn how to deal with a difficult individual in a conflict situation.

Recognize conflict styles used most often in the workplace

    Adapt your style as needed in response to other conflict styles you encounter

      Choose the most appropriate conflict style for a particular situation

        Follow guidelines for dealing with a difficult person in a conflict situation

          Use conflict styles effectively

            Enrollment Options:

            Instructor-Led
            6 Weeks Access Course Code: T8796
            Start Dates* Mar 13 | Apr 17 | May 15 | Jun 19
            *Choose start date in cart

            $89.00

            USD

            Enroll before 28th February and get high quality lamination on your hardcopy certificate absolutely free! Use your certificate to your advantage by showing your certified credentials to prospective employers and recruiters.

            Syllabus

            Recognize conflict styles used most often in the workplace

              Adapt your style as needed in response to other conflict styles you encounter

                Choose the most appropriate conflict style for a particular situation

                  Follow guidelines for dealing with a difficult person in a conflict situation

                    Use conflict styles effectively

                      Requirements

                      Hardware Requirements:

                      • This course can be taken on either a PC or Mac.

                      Software Requirements:

                      • PC: Windows 8 or newer.
                      • Mac: OS X Snow Leopard 10.6 or later.
                      • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.

                      Other:

                      • Email capabilities and access to a personal email account.

                      Prerequisites

                      There are no prerequisites to take this course.

                      Instructor

                      Self Study

                      Reviews

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                      ExpertRating is an ISO 9001:2015 certified company, which reflects that our courses and tests conform to the highest international quality standards. Our training material is prepared by thorough professionals with years of experience, and goes through several rounds of analysis by expert teams to help develop well-balanced, comprehensive and meaningful content.