Introduction to the Keys to Effective CommunicationIn this lesson, you will learn the qualities that make someone a great communicator, the five components of achievable goals, and how to create win-win situations. You will benefit from setting your own communication goals in clear steps that are easy to reach.
RapportBuilding rapport is the first great key to effective communication. In this lesson, you will learn how to build rapport with almost anyone. By doing so, you will become a better listener and know how to keep respect alive in your conversations. You will also learn the art of reflective listening from examples of how others turned frustrating communications into successful ones.
Pacing, Linking and LeadingIn this lesson, you will learn how to pace and lead your conversations toward win-win outcomes. You will learn how to contain a conversation, keeping it on track and moving toward your goals. Interrupting gracefully and breaking rapport are skills you will learn to use in uncomfortable situations.
Mastering Learning StylesIn this lesson, you will master the three learning and communication styles. You will uncover your own learning style and learn to spot the communication style of others. These skills will help you share your views with anyone, even those you previously found difficult to communicate with.
Regaining Lost RapportThis lesson explores some great ways to regain lost rapport and keep conversations positive. When you lose rapport, disagreements flourish, but a skilled communicator can regain lost rapport. You will also learn how to acquire communication flexibility and stay in great rapport with all types of people.
Mastering MotivationThis lesson covers useful motivation strategies. People motivate toward pleasure and away from pain. When you understand how to motivate yourself and others, you get more done. As you master your motivation skills, other things fall into place.
Group PresentationsThis lesson focuses on presentation skills. An effective presenter knows how to communicate fluently and has a sense of the atmosphere in a room. An effective presenter creates win-wins so that everyone is happy with the outcome.
Communication in Leadership and TeamworkImagine that you're a part of a team in which the leadership is genuine. This lesson explores leadership and teamwork. You will learn how to build a great work or family team where each team member gives one another equal value and respect. You will see how a great leader can elicit and set the goals for their team and develop the vision for the group.
Communication With ChildrenIn this lesson, you will learn how to communicate effectively with children. Guiding children is a huge responsibility. Children are very open, and adults' words go in deeply. You will learn why the early years of a child's life are so important. Information about brain development and early literacy dovetails beautifully with the other wonderful things you will learn in this course.
Subconscious CommunicationYour subconscious mind is your deeper mind—it's the part of your mind that's beneath your conscious awareness. When you understand how to talk to your subconscious, you understand how to work with yourself and others to create greater success. In this lesson, you will find out how to use affirmations effectively.
Managing Stressful Communication and AngerAnger is one of the biggest stumbling blocks to healthy relationships. Learning to manage and control your anger makes you a more powerful communicator and keeps goodwill strong. In this lesson, You will learn how to manage transition times so that change is graceful. You will learn how to hold efficient, productive, and fun family meetings.
Review of the Keys to Effective CommunicationIn this final lesson, you will reassess your communication goals to see how far you have come and set new goals, so you can apply your skills in other areas. You will gain further insight, enabling you to move past your stuck spots and into being a very effective communicator. You will use these strategies for the rest of your life.