This Customer Service training class teaches you the basics of customer service and translates that knowledge into practical application.
This course will provide you with the information needed to understand how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance your work experience. You will learn the difference between internal and external customers. You will also learn how developing and implementing a comprehensive customer service policy promotes consistency in how customers are treated and keeps customers happy.
Instructor-Led: 6 Weeks Access / 24 Course Hrs / Starts Dec 18 OR Self-Paced: 3 Months Access / 24 Course Hrs / Starts Immediately
FOR JUST $89.00
Enroll before 31th May and get high quality lamination on your hardcopy certificate absolutely free! Use your certificate to your advantage by showing your certified credentials to prospective employers and recruiters.
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This was one of the best courses I have ever taken. The vast experience and attention to detail, along with your obvious passion in the content, shows in all of the lessons. I thoroughly enjoyed the course. I plan to take more courses and possibly change careers into this field. Thank you!
I want to thank you for such an informative and convenient course! Ive learned so much and have recently accepted a position working with a local non-profit group . We have many programs on the burner, so my work is cut out for me. Again, thank you!
Thank you so much for the wonderful information, guidance, tips and resources. This was an awesome class! The course exceeded my expectations and I feel the information you provided was extraordinary. Thanks so much. I really enjoyed the class.
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ExpertRating is an ISO 9001:2015 certified company offering online certification and training services to individuals and companies globally. Over 25 million people have benefited from ExpertRating Online Certifications and assessments. ExpertRating is the winner of the Google SME Hero's award for showing outstanding use of technology in delivering trusted services to thousands of people on a daily basis. Our affordable certifications are an excellent way of demonstrating your knowledge and skills to prospective employers as well as vastly boosting your chances of moving ahead in your business or career.
Decades of excellence
World’s largest test inventory
Thousands depend on use
10 tests every minute
Over 1500 clients in the US
Satisfied clients
ExpertRating is a winner of the Google SME Heroes award. This award has been instituted by Google to honor IT companies that have excelled in their domain and have leveraged the internet to grow and expand their businesses in innovative ways.
ExpertRating is an ISO 9001:2015 certified company, which reflects that our courses and tests conform to the highest international quality standards. Our training material is prepared by thorough professionals with years of experience, and goes through several rounds of analysis by expert teams to help develop well-balanced, comprehensive and meaningful content.