Instructor

Curt Simmons

Curt Simmons, B.A., M.Ed, is a best-selling author, trainer, and multi-media expert. He holds degrees in English and communication studies and has more than 10 years of experience teaching English and writing in the classroom. Additionally, Simmons has authored numerous books on a wide variety of technology topics and has been a technical editor for numerous other titles.

Becky Swaim

Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

Tony Swaim

Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

Carline Dalgleish

Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor's degree in Business Information Systems, a master's degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and owns her own consulting firm, AnnGrant Educational Services.

Douglas Best

Douglas Best is a trainer for Humana Military. He began working as a field medical instructor in the US Army in 1980. He has worked as a nurse in such areas as pediatrics, the emergency room, and the adult cardiac, surgical, newborn, and medical intensive care units. He is also a curriculum specialist and has developed workforce training programs including Medical Specialty Training for Displaced Workers, Certified Nursing Assistant in Spanish, and Medical Transcription for the University of Texas at Brownsville.