Fundamentals of Supervision and Management II (Self-Paced Tutorial)

Details

Have you ever felt technically prepared for a supervisor's role, yet felt defeated by all of the people issues that seem to arise? You are not alone; many people feel the same way. In this six-week online course, you will learn how to be a more effective manager or supervisor. You will master the basics of communication, because effective communication is essential in your quest to be a good manager or supervisor.

In addition, you will learn how you can develop your interpersonal skills by understanding and dealing with the various people issues that arise at work. You will see how you can understand various personality traits--in yourself and in others--and how they impact the ability to get the job done. These traits include emotional intelligence, the need for power, conscientiousness, agreeableness, and more. You will be able to assess your own personality, as well as the personalities of your co-workers and boss, and you'll develop a plan of action to improve both your interpersonal skills and your work relationships.

Enrollment Options:

Self-Paced
3 Months Access Course Code: T9628
No Instructor, Start Anytime

$129.99

USD

Enroll before 31th May and get high quality lamination on your hardcopy certificate absolutely free! Use your certificate to your advantage by showing your certified credentials to prospective employers and recruiters.

Syllabus

  1. Purposes and Elements of Communication
  2. Direction of Communication Flow
  3. Communication Media and Effective Listening
  4. Non-verbal and Written Communication
  5. Communicating with Groups and Running Effective Meetings
  6. Communicating During Organizational Change
  7. Introduction to Interpersonal Skills
  8. Personality Theory and Personality Types
  9. Personality Conflicts
  10. Personality Characteristics
  11. The Use of Power and Situational Leadership
  12. Using Interpersonal Skills Throughout Your Career

Requirements

Hardware Requirements:

  • This course can be taken on either a PC or Mac.

Software Requirements:

  • PC: Windows 8 or newer.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.

Other:

  • Email capabilities and access to a personal email account.

Prerequisites

There are no prerequisites to take this course.

Reviews

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ExpertRating is a winner of the Google SME Heroes award. This award has been instituted by Google to honor IT companies that have excelled in their domain and have leveraged the internet to grow and expand their businesses in innovative ways.


ExpertRating is an ISO 9001:2015 certified company, which reflects that our courses and tests conform to the highest international quality standards. Our training material is prepared by thorough professionals with years of experience, and goes through several rounds of analysis by expert teams to help develop well-balanced, comprehensive and meaningful content.